Terms of service

Welcome to FEETISH. These Terms of Service ("Terms") govern your use of the FEETISH website at feetish.com.au (the "Site") and any purchase you make from us.

By accessing the Site or placing an order, you agree to these Terms. If you don't agree, please don't use the Site.

1. Eligibility

You must be at least 18 years old, or accessing the Site with the involvement of a parent or guardian, to place an order with FEETISH.

2. Website Use

You agree to use the Site only for lawful purposes and in accordance with these Terms.

You must not:

Misuse the Site or attempt unauthorised access to it or its related systems
Interfere with the Site's operation, security, or availability
Copy, scrape, or reproduce Site content for commercial purposes without permission
Use the Site to transmit unlawful, fraudulent, or harmful content

3. Account Registration

You may be able to create an account to track orders and save your details.

You're responsible for keeping your account details and password confidential, and for all activity that happens under your account.

Let us know immediately at hello@feetish.com.au if you suspect any unauthorised use of your account.

4. Products & Product Information

We make every effort to display our products accurately, including descriptions, pricing, and images. Colours and packaging may vary slightly depending on your device display or minor product updates.

FEETISH products are cosmetic and personal care items intended for general foot care use.

Product descriptions are provided for general information only and are not a substitute for professional medical or podiatric advice. If you have a medical condition affecting your feet, please consult a healthcare professional before use.

5. Pricing & Payment

All prices are listed in Australian Dollars (AUD).

FEETISH is not currently registered for GST, so GST is not included in, or added to, our prices or at checkout. If this changes in the future, our pricing and checkout will be updated accordingly.

We reserve the right to change prices at any time without notice, though this won't affect orders already confirmed.

Payment must be successfully processed before an order is confirmed. We accept the payment methods displayed at checkout.

Where a Buy Now, Pay Later option is offered, it's subject to that provider's own separate terms and conditions.

6. Promotions & Discount Codes

From time to time, we may offer promotions, sales, or discount codes.

These are subject to any specific terms stated at the time of the offer, apply only within the stated period, and can't be combined with other offers unless expressly stated.

We reserve the right to withdraw or amend a promotion at any time.

7. Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order due to:

Product availability
Pricing or listing errors
Suspected fraudulent or unauthorised activity
Payment issues

If we cancel an order after payment has been taken, a full refund will be processed to your original payment method.

8. Shipping

Shipping times are estimates only and may vary depending on your location and courier availability.

Full details are available in our Shipping Policy.

9. Returns & Refunds

Details of how returns, exchanges, and refunds are handled, including your rights under the Australian Consumer Law, are set out in our Refund Policy.

10. Business Information

FEETISH is an online-only e-commerce business.

We don't operate a physical retail store or customer-facing premises, and we don't offer local pickup.

Our team is available through the contact details below during our online customer support hours.

11. Intellectual Property

All content on the Site, including images, logos, graphics, product descriptions, and text, is owned by or licensed to FEETISH and may not be copied, reproduced, or used without our prior written permission.

12. Third-Party Links

The Site may contain links to third-party websites, including social media and payment providers.

We don't control, and aren't responsible for, the content, policies, or practices of any third-party site.

13. Disclaimer

To the extent permitted by law, the Site and its content are provided "as is" without warranties of any kind, express or implied.

This doesn't affect any guarantee that can't be excluded under the Australian Consumer Law.

14. Limitation of Liability

To the maximum extent permitted by Australian law, FEETISH is not liable for any indirect, incidental, or consequential loss or damage arising from your use of the Site or our products.

Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you have under the Australian Consumer Law.

15. Indemnity

You agree to indemnify FEETISH against any claims, losses, or expenses arising from your misuse of the Site or breach of these Terms.

16. Privacy

Your personal information is handled in accordance with our Privacy Policy.

17. Changes to These Terms

We may update these Terms from time to time.

Changes take effect once posted to the Site, so please check back periodically.

Your continued use of the Site after changes are posted means you accept the updated Terms.

18. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

19. Governing Law

These Terms are governed by the laws of South Australia and Australia, and any disputes are subject to the exclusive jurisdiction of the courts of South Australia.